Volvette Return Policies
Items purchased from Volunteer Vette may be returned within one year without a restocking fee. Returns older than a year will not be accepted unless authorized prior to returning, and may incur a restocking fee. Return shipping is the responsibility of the customer returning the unwanted parts. Refused shipments of unwanted items will not be accepted without prior authorization. The customer is responsible for returning parts in the same condition they were received, with a copy of your original invoice, proper packaging and insurance to cover the value of parts being returned.
International customers, please call for authorization before returning parts.
No returns are accepted on custom items.
If you receive an incorrect part, please notify Volunteer Vette at 865-521-9100 as soon as possible. At that time, we will send out the correct and make arrangements for the return of the incorrect item/items.
If an item is returned that shipped with our Free Shipping offer for any reason other than defective, the cost for us to ship the item to you will be deducted from your return credit.
Returns need to be sent to: Volunteer Vette, 3103 E Gov John Sevier Hwy, Knoxville TN 37914